Easily record and access prospects, contact with the prospect and history of their activity or encounters with the team.

Role-based security allows the system to restrict access based on roles such as Administrator, Manager, Sales, Clerk, etc. You can create and assign your own roles.

Terminology for all elements (tickets, sponsorship, etc.) can easily be customized and modify by the team. . Although CSM is "sales based", the software is designed to be used by all front office personnel including hockey operations, merchandise, community relations, etc. as they record their contacts and relationships in the market.

CSM provides a wide variety of reports to the team either in a formalized report or as a result of a search performed by the team.

The system can be searched, and results viewed and/or printed, by hundreds of combinations such as by zip code, business type, SIC code, rep, ticket type, advertising type, employee, etc.

CSM has powerful support for Group Ticket Sales.

Ticket usage information can be downloaded, from ticketing systems such as Ticketmaster, into the system with information regarding season ticket holders, call center and credit card purchasers.

CSM's robust Scheduling/Calendaring system is second to none. It provides an efficient way for employees (especially Sales) to plan and track their appointments. Managers can view the calendars of their employees to better manage their efforts.

A daily list of "To-Do's" reminds the user of tasks to be completed.

CSM has a standard data import feature. This will allow you to import data from your existing system. Custom imports are available to suit your particular data.